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Technical Officer, Assistant Programme Manager

Attention! This job posting is 365 days old and might be already filled.
Company Name
Internation Labour Organization
Location Phnom-Penh, Cambodia
Date Posted July 3, 2014
Category Labour Rights
Job Type Full Time
Closing date for applications 2014-07-27


This is a Technical Cooperation position therefore the recruitment process falls outside Annex 1 of the ILO Staff Regulations. Technical cooperation appointments are not expected to lead to a career in the ILO and they do not carry any expectation of renewal or conversion to any other type of appointment in the Organization. A one-year fixed-term contract will be given. Extensions of technical cooperation contracts are subject to various elements including the following: availability of funds, continuing need of the functions and satisfactory conduct and performance.

The following are eligible to apply:

- ILO Internal candidates in accordance with paragraphs 15 and 16 of Annex I of the Staff Regulations.

- External candidates.


Launched in 2001, Better Factories Cambodia aims to improve labour standards and competitiveness in the Cambodian garment sector. It is part of the ILO Better Work programme.

Improving labour standards in global supply chains is an important part of a pro-poor development strategy. Ensuring workers' rights and entitlements are protected helps distribute the benefits of trade. Better Factories Cambodia supports enterprises in implementing the ILO core international labour standards and Cambodian labour law. This helps enterprises compete in global markets where many buyers demand compliance with labour standards from their suppliers. Improved labour standards also help enterprises be more competitive through higher productivity and quality. These benefits help build the business case and supplier support for improved labour standards.

Better Factories Cambodia is in its thirteenth year and aims to help improve conditions for some 500,000 workers in the Cambodian apparel and footwear industries - industries that have nearly doubled in size since 2010. The project has three components:

(1) Enterprise assessments against (a) the principles of the ILO Declaration on Fundamental Principles and Rights at Work, 1998 and Cambodian labour law and (b) quality and productivity;

(2) Enterprise advisory, training and capacity building services designed to support practical improvements; and

(3) Stakeholder engagement and sustainability.

For more information about the project see

Description of Duties


Assist the Better Factories Cambodia Programme Manager in the management of the Program with support for human resource management and primary responsibility for the factory monitoring program, including BFC's transparency initiative.

Supervision and Guidance

The Technical Officer reports to the Better Factories Cambodia Programme Manager.


1. Act as part of Better Factories Cambodia management team, helping to make both operational decisions as well as strategic decisions regarding program direction. This will include participation in decisions regarding hiring and HR, budget, services development and expansion, programmatic targets, and other. Will also include staff management as needed, in particular with the Enterprise Advisor team.

2. Assist in the expansion of Better Factories Cambodia to larger numbers of factories and international buyers; provide support to the program on further evolution of internal systems to support this expansion. Responsibilities will include support in developing and managing relationships with factories and buyers through regular forums, one-on-one meetings, and answering ongoing inquiries.

3. Coordinate Better Factories Cambodia's factory assessment, advisory and training services. Oversee assessment processes, tools, and implementation, especially the Transparency Initiative, and transparency reports. In coordination with Better Factories Cambodia and the global team, make adjustments to programmatic services as necessary.

4. Analyse how best to link the program's core services so that the program delivers an integrated package to participating factories. Create internal processes for sharing information among staff so that the program can best target our services to the needs of specific factories. Responsibility will be for coordination of the internal team tasked with monitoring and improving factory assessment and helping to develop the capacity of other national staff to take the primary role in many of these areas, acting increasingly in an oversight and coaching role.

5. Develop and oversee the Better Work Quality Assurance systems necessary to ensure high quality deliverance of Better Factories Cambodia services.

6. Participate in report-writing, including development of Synthesis Reports, Technical Progress Reports, and donor funding proposals.

7. Support the Better Factories Cambodia Programme Manager in on going liaison with national and international project stakeholders and other constituents, including factories and buyer representatives. This will include responding to regular meeting requests as well as proactively reaching out to project stakeholders to provide updates and for other information needs.

Required Qualifications


A recognized university degree in human resource management, adult education, international development, law or other relevant fields, or equivalent in experience.


At least five years of professional experience in social dialogue, capacity building in the private sector in developing countries, corporate social responsibility (particularly in the field of labor standards compliance and remediation) or other relevant field. Prior experience in Cambodia is an advantage.


Good command of English is required. Written and spoken Khmer language would be an advantage.


1. Excellent knowledge of labour laws and regulations in Cambodia, including a good understanding of common issues of non-compliance in the Cambodian apparel industry;

2. Understanding of enterprise level human resource, production, and quality systems especially as they exist in practice in the apparel sector in Cambodia;

3. Ability to contribute to the formulation, administration and evaluation of projects, including the ability to identify and analyse problems with project implementation;

4. Good understanding of corporate social responsibility and labour compliance issues in global supply chains in general and more specifically in the apparel sector in Cambodia, including practical knowledge of the practices of buyers in the US and Europe;

5. Capacity to manage, and to build effective teamwork, to achieve agreed outcomes including coordinating the work of others;

6. Experience in industrial relations and building social dialogue between management and unions\worker representatives at the workplace level, such experience in Cambodia is preferred;

7. Prior experience liaising and networking with a range of stakeholders in Cambodia including staff, donors, buyers, government officials, management, unions and NGOs;

8. High level communications skills, both oral and written;

9. Excellent analytical skills;

10. Commitment to gender equality and knowledge of gender mainstreaming principles and approaches.

Additional Information:

All applicants must attach a 2 page statement addressing their claims against the required competencies. In doing this you should have a heading for each competency and explain in 2 -3 paragraphs to the selection committee how your skills and experience show that meet this. Applicants who do not attach this statement will not be considered for interview.

Better Work and Better Factories Cambodia value diversity among their staff.
We welcome applications from qualified women and men, including those with disabilities.

For more information please contact

Please mention in your application