World Health Organization
|Date Posted||December 13, 2013|
|Job Type||Full Time|
|Closing date for applications||2014-01-02|
OBJECTIVES OF THE PROGRAMME :
To ensure the Pan American Health Organization and World Health Organization - PAHO/WHO - country program of technical cooperation and its country presence provide adequate support to the national health development process and, at the same time, enable the country/ies of assignment to shape the subregional, regional, and global health agendas. The PAHO/WHO Country Office is the basic organizational unit for technical cooperation with the country/ies, drawing on PAHO/WHO resources of all levels and parts of the Organization.
Description of duties:
Under the direct supervision of the PAHO/WHO Representative (PWR), the incumbent is responsible for, but not necessarily limited to, the following assigned duties:
a) Arrange appointments and maintain the PAHO/WHO Representative calendar, receive visitors, place and answer telephone calls, handle confidential and sensitive matters with great discretion; prepare agendas and other material for the Representative for use on official trips or special meetings;
b) Handle matters of protocol; make arrangements for meetings with high-ranking officials and coordinate meetings organized by the Representative; assist in administrative issues relating to national institutions, host governments inter-acting with the PAHO/WHO Representative; maintain up-to-date lists of names, addresses and telephone numbers of Ministers, Government Officials, members of the Diplomatic Corps and any other institutions which have contact with the PAHO/WHO Office in the country;
c) Review all incoming correspondence which requires action by the Representative; review it for substance, identify urgent matters and ensure that these are handled expeditiously; determine which can be answered by specific Office personnel; gather necessary background documentation for correspondence requiring action by the Representative; make recommendations regarding the appropriate action to be taken; monitor that deadlines for responses are met; follow up with various Office personnel and other organizational components on the submission of reports and correspondence;
d) Prepare correspondence, faxes, reports, email, etc. from general instructions and on own initiative; follow up on pending matters and handle confidential material; type and process correspondence, presentations, reports and other documents involving the use of technical terminology using standard office computer software;
e) Review all outgoing correspondence requiring the signature of the Representative; proofread for style, punctuation, grammar, spelling and adherence to the Organization's standards and policies; recommend revisions to correspondence and other documents to ensure that they are clear and accurate in content;
f) Assist in the preparation of technical presentations, technical reports and articles by reviewing, correcting and/or rewriting texts to improve clarity, conciseness and coherence; prepare and verify the content of tables, graphs, and charts; follow up with staff under the Representative on the submission of reports and correspondence in order to meet established deadlines;
g) Coordinate the secretarial services of the Office, distributing special assignments to other secretaries, review all outgoing correspondence to ensure accuracy, correct spelling and punctuation and conformance to established practices and procedures; brief and train new administrative support staff and give guidance on office procedures;
h) Establish and maintain files and controlled reference material; maintain the confidential files; search files and compile pertinent information as required;
i) Perform other administrative functions such as: compile background data for preparation of correspondence and/or reports; follow-up on the submission of reports; assemble correspondence for mailing; incoming correspondence and route it to the corresponding staff;
j) Organize the PWR's travel plans and make necessary arrangements, including obtaining airline tickets, required visas, hotel reservations, travel authorizations and travel claims; prepare and assemble background materials required by the PWR for duty travel;
k) Ensure that the process for the preparation of staff members' yearly performance planning and evaluation is completed, including the scheduling of meetings with PWR;
l) Participate on administrative and technical staff meetings; prepare "aide-memoire" of resolutions as well as distribute them to participants; follow up the actions to be taken;
k) Perform other related duties, as assigned.
Essential: High school diploma and formal training in the secretarial field.
Desirable: Training in business administration would be an asset.
Key Behavioral Competencies:
--Intrainstitutional Action: Displays, through behavior, understanding of PAHO's values and mission. Seeks information on and acts with understanding of the Organization's expectations while advancing further the understanding and application of its policies. Shows interest and concern for the activities related to his/her work in conjunction with the mission, values, vision and policies of the organization.
--Teamwork: Encourages team members, adds significant contribution when participating in internal and external work teams, and leads through personal example the virtues of team success--collaboration, trust, transparency and joint responsibilities. Builds and maintains mutually beneficial productive interpersonal relations based on trust, inside and outside the Organization. Keeps every team member informed as well as shares relevant and useful information.
--Service Orientation: Follows through on the client inquiries, requests and complaints. Keeps client up-to-date about progress of projects. Monitors client satisfaction.
--Administrative Support to Technical Cooperation Interventions: Searches for and furnishes relevant information about resource allocation and deadlines, potential critical points, risks and benefits, and other related aspects of available options to provide support for the technical cooperation teams.
--External Action: Establishes and maintains identifiable, results-oriented mutually beneficial productive relations and partnerships with counterparts in other institutions and sectors. Able to sustain working relationships with people in other institutions.
--Communication: Establishes and proactively engages in productive dialogues in one's work inside and outside the Organization, and assists in the building of consensus. Seeks to share information with others within the organization, both face to face and through communication and information technology systems as appropriate.
--Ability to write/originate routine and nonroutine correspondence and reports.
--Ability to prepare working translations.
--Ability to plan, organize, coordinate and carry out administrative processes such as: meetings, personnel matters, budget and expenditures records, acquisition of supplies.
--Ability to research, analyze and organize information in order to prepare charts, graphics, reports, etc.
--Ability to coordinate, monitor and control administrative services affecting several projects and involving the allocation of work, developing/adjusting operational procedures, evaluating priorities, coordinating and supporting internal day-to-day activities, etc.
--Ability to supervise, including skills in planning, organizing, evaluating, problem-solving and decision-making of office management matters.
--Ability to organize and monitor protocol arrangements in accordance with established standards.
Demonstrated ability to effectively use a computer and utilize software programs such as Microsoft Office Word, Excel, PowerPoint and Outlook. Other IT skills and knowledge of other software programs such as Visio, Microsoft SharePoint and Project would be an asset.
Essential: Six years of general office or administrative work experience, including supervisory responsibilities.
Desirable: Administrative experience working in an international environment -including frequent interaction with high level government, executive and other officials- will be considered an asset.
ALL APPLICANTS ARE REQUIRED TO COMPLETE AN ON-LINE PERSONAL HISTORY FORM TO BE CONSIDERED FOR THIS POST.
ADMINISTRATIVE/SUPPORT POSITIONS IN NICARAGUA ARE OPEN TO MANAGUA METROPOLITAN AREA RESIDENTS ONLY. CANDIDATES MUST BE CITIZENS OF NICARAGUA.
CANDIDATES WILL BE CONTACTED ONLY IF THEY ARE UNDER SERIOUS CONSIDERATION. A WRITTEN TEST AND/OR INTERVIEW WILL BE HELD FOR THIS POST. THE POST DESCRIPTION IS THE OFFICIAL DOCUMENTATION FOR ORGANIZATIONAL PURPOSES.
THIS VACANCY MAY BE USED TO FILL OTHER POSITIONS IN THE ORGANIZATION THAT MAY BECOME VACANT AT A LATER DATE, AND WHICH HAVE SIMILAR REQUIREMENTS AND DUTIES AS THE ONES STATED IN THIS NOTICE.
Annual salary:(Net of tax)
C$341,566.00 at single rate