Ask me to provide a general job description about working in the aid and development sector, and you would leave me scratching my head. You only need to read Graduate Prospects‘ job description of an ‘aid/development worker’ to have an epiphany – there really is no adequate job description for an aid and development worker:
…Many work on development projects in fields such as education, sanitation, health, agriculture and urban/rural/small business development.
Work in this sector is diverse and encompasses governance, healthcare, education, gender equality, disaster preparedness, infrastructure, economics, livelihoods, human rights, forced migration, security, conflict and the environment.
Career areas include administration, research, fundraising, training, consultancy, advocacy, relief work and economist roles, as well as professional roles within health work, medicine, engineering and planning.
I may as well reply, “It’s life, the universe and everything”. You can almost hear Marvin replying, “Life? Don’t talk to me about life”.
The job description of an aid and development worker also makes it hard to translate knowledge, skills and learning for the job into a university degree. Karen Attiah, a recent graduate, thinks about the role that higher education plays in what she calls a ‘flawed system’. Tobias Denskus responds in three parts, arguing that “The problem is that graduate school is not simply a problem solver, door opener, job facilitator, but ideally an exercise in critical learning which is less tangible”.
Although the job description is all-encompassing, and your studies may not sufficiently prepare you, I do think there are certain and discrete competencies that you can develop and build to enable you to work effectively: what Tobias refers to as ‘critical learning’, which continues beyond the classroom. These are more than the desirable qualities of teamwork, critical thinking and an ability to work towards a deadline often found on job advertisements. In addition, many job application processes, particularly the later stages, include a competency-based interview. So, I reached out to colleagues, asking a simple question:
“What is the most important competency needed to work in aid and development?”
Those who I reached out to are intelligent, engaged, passionate and experienced. They know what they are talking about. They represent a broad range of backgrounds, experiences and knowledge, as fitting of the job description above. Those who aspire to work, or who already work, in this world should take note. They know what it takes to wedge a foot in the door, but more importantly, they also have an understanding of what it takes to be effective in working towards change.
- Shana Montesol Johnson, Executive career coach to development professionals
“The question you ask sounds simple and easy, but in fact it’s quite complex — which is part of the reason there *aren’t* standard, agreed upon competencies in international development. For one thing, it’s an incredibly broad field. So when we speak of competencies, what we expect a water & sanitation specialist to demonstrate is going to differ from someone working in ICT4D. And maternal & child health expert is going to have different technical competencies than a director of development (the fundraising kind of “development”)…If there were one I would add, it would be along the lines of adaptability. Whether one is adapting to a new culture in order to be effective in the field, or one is adapting to an unexpected cut in funding, there are always ways that development professionals must adapt in order to succeed. And it’s not only the tactical side of adapting (e.g., “should I do X in order to cause Y?”) but the attitude – expecting to learn from others; listening well; taking time to reflect; being open to new ways of thinking, seeing the world, and doing things”
- Weh Yeoh, Disability development worker
“The most important competency is the recognition that change must occur through championing ideas and initiatives of people within poor countries, and that long lasting change can only really occur through aid centred around the needs of beneficiaries. This means specifically targeting and seeking out the voices of those who are least commonly heard. Having this attitude does not make foreign aid workers obsolete though. There is a time and a place for outside opinions and expertise, as long as it is used to give people what they really want and need, rather than forcing it upon them”.
“If I can answer simply, it would be that the principles of project management in a broad sense are the most important competency for those working within the field of development. Understanding the project cycle and the technical knowledge required for the planning, implementation, reporting, and evaluation is essential. Because of the nature of development projects being relatively short term and funded by external donors, understanding project management is relevant regardless of the specific sector or country you are working in. Becoming familiar with tools like logical frameworks, work plans, and budgets as well as funding modalities of various donors can be useful for those wishing to enter the field”.
“I would say the ability to know when to ask for help and to not be afraid to ask. Having worked personally and managed people who have been in higher stress jobs, the people who thrive are the ones that are willing to ask for resources, help and advice. It is vital to remember that the people that surround you have knowledge that they can share that will help make your work/life easier. There are times to try to figure it out on your own, but there are times to understand your limits and seek out an expert. Such a skill requires the humility to know your own limits”.
- Jennifer Lentfer, M&E Advisor for American Red Cross
“Whether you are chairing a meeting, conducting an interview, or delivering a training, every aid worker must be a good facilitator. This means being able to create and sustain an environment where people can speak openly and where collaboration, dialogue, and learning occur. You’ve got to have the right mix of communication and listening skills, tact, resourcefulness, creativity, and perhaps most important, a willingness to be yourself, warts and all. The ability to display warmth and quickly establish rapport with people may be considered a “soft skill” but it’s probably the most challenging and most important skill for aid workers to build”.
- Tobias Denskus, PhD candidate
“This is one of those questions that is tempting to answer with a nice allegory (‘Working in development is like competing in every Olympic discipline at the same time’) or with a quote from someone famous and/or from the Global South. But in a nutshell, I would say most of it comes down to *perseverance* – the ‘continued effort to do or achieve something despite difficulties, failure, or opposition’ (Merriam Webster). I don’t know many ‘industries’ that rely to such a large extend on issues outside their control, are blamed for many things and get credit for very few other than the aid industry. But I also believe that perseverance to work in development means that you should never stop believing in, talking about and working towards alternatives to the ‘way things are’. Whether you face global economic realities, listen to people from other walks of life and point out ‘development issues’ whereever you live, work and play, you will need the perseverance to continue despite ignorance, setbacks and that one out-of-context example (usually involving an autocratic regime/dictator of your choice) that always ridicules your argument. And I don’t think there is an ‘it gets better’ philosophy to wrap it up”.
- Marianne Elliott, Human rights consultant and writer
“I’ve thought about this a lot and it is very hard to choose just one. As with most fields, this work requires a wide range of competencies. But if I have to chose one, I’d have to go with empathy, by which I mean the capability to understand another person’s circumstances, point of view, thoughts and feelings. Empathy is different from sympathy, the feeling of concern for another, and pity, the belief or feeling that someone is in need of help. It is essential to our ability to understand another person’s experience of the world, and therefore essential to our ability to support individuals and communities to find their own solutions to development and humanitarian challenges”.
- Ed Carr, Associate Professor and development professional
‘Critical self-awareness + think integratively’
“In short, I would say that the most important competency is the ability to honest evaluate the situation, your role in it, and adjust to better meet the needs of beneficiaries. How you get to that is not important to me – there are many pathways to this sort of critical self-awareness. However, without it technical skill is worthless. Nobody gets it right at the design phase – there are always unknowns and unexpected outcomes. I tell people that research proposals only tell me that you know how to think through research…which is important, as when you reach the field reality will intrude and you will have to rethink the whole project. Those who can do this will always do better work. After that general skill, I would suggest that the ability to think integratively is the next most important thing. You can be a subject area expert – great if you are – but you need to think about how what you know and worry about impacts things that other people know and worry about. The failure to think integratively (or in an interdisciplinary way, in academia) does in a lot of projects, and limits the utility of a lot of smart people…find a team of people working across boundaries, intellectual or physical, and work with them: you will have the foundation of an important skill set”.
Do not despair if this list intimidates you. The competencies listed by my colleagues above are developmental; they can be learned, practiced and grown. And, if you are ever feeling dissatisfied with where you are professionally, reach our to your peers and seek to ways to develop your competencies. And, always remember Marvin, the Paranoid Android: “Here I am, brain the size of a planet, and they ask me to take you to the bridge. Call that job satisfaction, ’cause I don’t”.
What do you think is the most important competency needed?